{"id":62,"date":"2013-02-18T15:44:32","date_gmt":"2013-02-18T15:44:32","guid":{"rendered":"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/?p=62"},"modified":"2020-06-22T11:21:22","modified_gmt":"2020-06-22T09:21:22","slug":"tu-creas-engagement","status":"publish","type":"post","link":"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/","title":{"rendered":"\u00bfTu creas \u201cEngagement\u201d?"},"content":{"rendered":"<div class=\"blogs-antes-del-contenido\" id=\"blogs-2760687235\"><a href=\"https:\/\/www.imf-formacion.com\/comunicacion\/descargar-gratis-guia-mejor-perfil-linkedin-perfecto\/\" target=\"_blank\">\r\n\t<img decoding=\"async\" src=\"https:\/\/d2xtbylwu97mzb.cloudfront.net\/\/blog\/prevencion-riesgos-laborales\/wp-content\/uploads\/2020\/06\/730x67-Guia-Linkedin.gif\";>\r\n<\/a><\/div><input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/\" data-essbisPostTitle=\"\u00bfTu creas \u201cEngagement\u201d?\" data-essbisHoverContainer=\"\"><figure style=\"width: 312px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" title=\"C\u00f3mo crear engagement\" src=\"http:\/\/www.bloguismo.com\/wp-content\/uploads\/2013\/01\/Fans-con-engagement.jpg\" alt=\"C\u00f3mo crear engagement\" width=\"312\" height=\"278\"><figcaption class=\"wp-caption-text\"><a title=\"Engagement\" href=\"http:\/\/www.bloguismo.com\/social-media\/como-conseguir-tus-primeros-1-000-fans-en-facebook-parte-ii\/attachment\/group-of-diferent-people-with-blue-speech-bubbles\/\" target=\"_blank\" rel=\"noopener noreferrer\">Fuente imagen<\/a><\/figcaption><\/figure>\n<p>Mucho se habla del \u201c<b>Engagement<\/b>\u201d, que podr\u00edamos traducirlo como \u201c<b>fidelizar al cliente<\/b>\u201d o \u201c<b>marketing de compromiso<\/b>\u201d.<\/p><div class=\"blogs-contenido\" id=\"blogs-1681084548\"><a class=\"adi-banner-programa-imf adi-marco\" href=\"https:\/\/www.imf-formacion.com\/masters-profesionales\/master-marketing-comunicacion\" target=\"_blank\" title=\"Ir al M\u00e1ster en Marketing y Comunicaci\u00f3n Digital\">\r\n<img srcset=\"https:\/\/blogs.imf-formacion.com\/blog\/img\/banners\/marketing-digital-336x280.gif 1x, https:\/\/blogs.imf-formacion.com\/blog\/img\/banners\/marketing-digital-336x280@2x.gif 2x\"\r\nsrc=\"https:\/\/blogs.imf-formacion.com\/blog\/img\/banners\/marketing-digital-336x280.gif\"  alt=\"M\u00e1ster en Marketing y Comunicaci\u00f3n Digital\">\r\n<\/a><\/div>\n<p><b>Pero, \u00bfsabemos lo qu\u00e9 es?<\/b><br \/>\nNos referimos al t\u00e9rmino <b><i>Engagement<\/i><\/b>, cuando hablamos de esos v\u00ednculos sociales con el consumidor, dirigi\u00e9ndonos y centr\u00e1ndonos en \u00e9l, de modo que se sienta invitado a ser part\u00edcipe en todo lo relacionado con nuestra marca.<\/p>\n<p>Visto de otra forma, si nos damos cuenta, realmente lo que estamos consiguiendo es que el propio consumidor ser\u00e1 quien ayude a <b>consolidar y reforzar esas estrategias de Marketing<\/b>, y que se sienta tan <b>fidelizado y comprometido con la propia marca<\/b>, que consigamos una <b>relaci\u00f3n fuerte y duradera<\/b>.<\/p>\n<p>Aunque parezca sencillo, provocar esto en el consumidor no es f\u00e1cil, y sobre todo, dada la alta competencia y lo din\u00e1micas que son las <b>Redes Sociales<\/b>, nos ser\u00e1 todav\u00eda m\u00e1s dif\u00edcil, pero no imposible.<\/p>\n<p>1- Lo primero que tenemos que tener claro, es que mantener una <b>buena reputaci\u00f3n<\/b> y actividad en nuestras <b>RRSS<\/b> conlleva tiempo y esfuerzo.<\/p><div class=\"blogs-contenido_3\" id=\"blogs-1518231165\"><!------------------------   M\u00e1ster Oficial en Direcci\u00f3n de Comercial y Marketing-336x280   ------------------------>\r\n<script type=\"text\/javascript\">\r\nvar bannersnack_embed = {\"hash\":\"bztk0c17y\",\"width\":336,\"height\":280,\"t\":1594306553,\"userId\":38949682,\"type\":\"html5\"};\r\n<\/script>\r\n<script type=\"text\/javascript\" src=\"\/\/cdn.bannersnack.com\/iframe\/embed.js\"><\/script><\/div>\n<p>2- Nunca debemos bajar la guardia, hay que mimarlas (y mimar a nuestros seguidores). Responder a sus consultas, devolver un<b> feedback<\/b> siempre.<\/p>\n<p>3- Provocar conversaciones y opiniones de <b>nuestros consumidores<\/b>, que se sienta parte del proyecto, parte de nuestra marca.<\/p>\n<p>4- Mantener actualizados y bien definidos todas nuestras Redes Sociales. Si no existe movimiento, y se vuelve mon\u00f3tonas, no conseguiremos conseguir ese <b>Engagement.<\/b><\/p>\n<p>5- Conseguir <b>fieles consumidores de la marca<\/b>, que ellos mismos sirvan de \u201cgancho\u201d para atraer otros posibles consumidores.<\/p>\n<p>6- <b>Premiar a los seguidores<\/b> m\u00e1s fieles por su compromiso con nosotros, es important\u00edsimo que sientan la importancia que tiene su presencia para nuestra marca.<\/p>\n<p>7- <b>Investigar y analizar a la competencia<\/b>, para detectar posibles mejores o encontrar elementos que puedan ser beneficios para nosotros.<\/p>\n<p>8- Es muy importante <b>responder a comentarios o respuesta negativas<\/b>, nunca se deben borrar, ni debemos entrar en debates, pero si que siempre, debemos devolver un <b>feedback<\/b>, adem\u00e1s de que un comentario negativo, siempre nos puede ayudar a detectar problemas y mejorarlos.<\/p>\n<p>9- <b>Generar contenido para el cliente<\/b>, no para nosotros.<\/p>\n<p>10- Es m\u00e1s importante <b>generar Engagement de marca<\/b>, que nuestra misi\u00f3n se centre en reclutar seguidores y fans, aunque tengamos 1 mill\u00f3n de fans, si no existe ese compromiso, esa fidelizaci\u00f3n, de poco van a servir ser una marca con millones de fans; es mejor, que los que tengamos, se sienta comprometidos, fidelizados y \u201cparte de nosotros\u201d.<\/p>\n<p>Y ahora, solo queda aplicar estas pautas, y poco a poco iremos consiguiendo este <i>Engagement<\/i>, tan buscado en las<strong> Redes Sociale<\/strong>s.<\/p><div class=\"blogs-contenido_2\" id=\"blogs-261145153\"><a href=\"https:\/\/www.imf-formacion.com\/comunicacion\/masterclass-marca-personal-juanmaromero\/\/\" target=\"_blank\">\r\n\t<img decoding=\"async\" src=\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/wp-content\/uploads\/2020\/07\/guia-para-mejorar-tu-marca-personal.gif\"  alt=\"Gu\u00eda para mejorar tu marca personal\">\r\n<\/a><\/div>\n<p><em>*La imagen de la cabecera pertenece a esta<a title=\"Engagement\" href=\"http:\/\/www.theatlanticcities.com\/technology\/2012\/04\/best-city-websites-online-engagement\/1646\/\" target=\"_blank\" rel=\"noopener noreferrer\"> fuente<\/a>.<\/em><\/p>\n<p><em><strong>Esther Trillo<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/\" data-essbisPostTitle=\"\u00bfTu creas \u201cEngagement\u201d?\" data-essbisHoverContainer=\"\">","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"kt_blocks_editor_width":"","footnotes":""},"categories":[1],"tags":[26,21,24,22,27,6,23,28,25],"class_list":["post-62","post","type-post","status-publish","format-standard","hentry","category-sin-categoria","tag-cliente","tag-engagement","tag-facebook","tag-fidelizacion","tag-marca","tag-marketing-online-2","tag-redes-sociales","tag-reputacion-online","tag-twitter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.4 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00bfTu creas \u201cEngagement\u201d? | IMF Smart Education |<\/title>\n<meta name=\"description\" content=\"\u00bfQu\u00e9 es Engagement? hay que fidelizar al cliente | Blog de Marketing\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfTu creas \u201cEngagement\u201d?\" \/>\n<meta property=\"og:description\" content=\"\u00bfQu\u00e9 es Engagement? hay que fidelizar al cliente | Blog de Marketing\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog de Marketing Online\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/IMF.Formacion\" \/>\n<meta property=\"article:published_time\" content=\"2013-02-18T15:44:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-22T09:21:22+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.bloguismo.com\/wp-content\/uploads\/2013\/01\/Fans-con-engagement.jpg\" \/>\n<meta name=\"author\" content=\"Esther Trillo Gonz\u00e1lez\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@IMFFORMACION\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Esther Trillo Gonz\u00e1lez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/\"},\"author\":{\"name\":\"Esther Trillo Gonz\u00e1lez\",\"@id\":\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/#\/schema\/person\/5d96f492868588e5c6536232cdd549d1\"},\"headline\":\"\u00bfTu creas \u201cEngagement\u201d?\",\"datePublished\":\"2013-02-18T15:44:32+00:00\",\"dateModified\":\"2020-06-22T09:21:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/\"},\"wordCount\":458,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/#organization\"},\"image\":{\"@id\":\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.bloguismo.com\/wp-content\/uploads\/2013\/01\/Fans-con-engagement.jpg\",\"keywords\":[\"cliente\",\"engagement\",\"facebook\",\"fidelizaci\u00f3n\",\"marca\",\"marketing online\",\"redes sociales\",\"reputacion online\",\"twitter\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/\",\"url\":\"https:\/\/blogs.imf-formacion.com\/blog\/marketing\/tu-creas-engagement\/\",\"name\":\"\u00bfTu creas \u201cEngagement\u201d? 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